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Frequently Asked Questions

Need additional information regarding Microsoft Tech·Ed Africa 2011? Read through the below questions to see if your question has already addressed. If you cannot find what you are looking for here, feel free to contact the Support Centre.

Conference information | Registration information | Registration options | Registration assistance | Account details pertaining to your registration |
Accessing your registration

Conference informationShow all | Back to top

Registration informationShow all | Back to top

  •  How do I start my registration?

    • After viewing the pricing, access the registration page. Before you can start your actual registration you will need to:

      • read and agree to the Terms and Conditions,
      • enter your e-mail address for validation,
      • then click on the Continue button.

      Once your e-mail address has been validated, you will be given the option to register yourself, a group of people or to use a special registration code. Select one of the options by clicking on the appropriate button. For more information, see Registration Options.

      Registrations, payments and My Tech·Ed are hosted on a secure layer (SSL). Always ensure that the domain of the URL in your address bar is https://secure.mseventssa.co.za/teched2011

  •  Why is my e-mail address first validated?

    • If you have already registered, you cannot register using the same e-mail address as before. Instead you can sign in to My Tech·Ed to amend or access your existing registration. If for some reason you may need to create a new registration, you will need to use an alternate e-mail address.

  • Registering a group of people?

    • Microsoft Tech·Ed Africa 2011 has a Group Registration option which gives you the ability to create, manage and process payment for multiple attendees grouped into one registration. This option is available as one of the registration options when you start your registration. A flow chart is available to assist you with the registration process. Alternatively, you may contact the Support Centre for more assistance.

      Download the registration flow chart: xps version (420.24 KB) | pdf version (318.76 KB)

  •  Bulk group promotion
  •  Sponsor and Exhibitor registrations

    • All confirmed exhibiting and sponsoring companies will receive special registration codes from the Sponsor and Exhibitor Management Team. These complimentary and discount codes will be distributed after the company has registered and been confirmed for their booth space. Please work with your internal contact responsible for your Microsoft Tech·Ed Africa 2011 booth space to obtain your registration code before you register.

  •  Microsoft Equity Equivalent Programme

    • “We see things not as they are, but as they could be”

      Earlier this year, Microsoft kicked off its initiative to invest almost half a billion rand into growing several sustainable, independent and majority black-owned software companies in South Africa over the next seven years.

      This programme is a key part of our greater broad-based black economic empowerment strategy – and we’re making this bold move for a number of reasons.

      • Firstly, it’s the right thing to do.
      • Secondly, helping all South Africans to realise their full potential is a defining value for our company.
      • Thirdly, we’re committed to growing the country’s technology industry.
      • And lastly, it makes good business sense.

      One of the things we’re trying to do here is create a new model for entrepreneurship, and set a new benchmark for developing talent in the industry. Through the success of this programme, the market will come to associate BBBEE with real entrepreneurship, job creation, business/enterprise development and skills enhancement.

      This investment directly addresses key challenges facing the government and South Africa – namely creating jobs, developing enterprises, building the local software economy and developing scarce technology skills.

      So it’s our pleasure to introduce to you the first four companies chosen to be part of our development programme. The four companies were chosen through a process which included representatives from investment group Here Be Dragons, the Black Management Forum and the Centre for Entrepreneurship.

      • Chillisoft, from Pietermaritzburg, who create public health software solutions that assists in alleviating service delivery bottlenecks;
      • Maxxor, from Cape Town, who create consumer applications for mobile phones;
      • Johannesburg-based security solutions specialists BUI; and
      • Home Grown Business Integrations, from Durban, who create cloud-based software that boosts government service delivery to rural people.
      • We’re satisfied that our choices not only meet the letter of BEE, but also the spirit thereof. While development is key, we are balancing this with the commercial opportunities for all involved. The companies that grow out of this investment, and the software that they develop, will help Microsoft and its partners reach new markets. The investment should galvanise the local software economy and leave a legacy for other entrepreneurs.

      Download the Microsoft SA BBBEE Certificate: xps version (355.80 KB) | pdf version (345.92 KB)

  •  Terms and Conditions

    • Microsoft Tech·Ed Africa 2011 Terms and Conditions

      Last updated: May 2011


      • Microsoft (S.A.) (Pty) Ltd ("Microsoft") is the event organiser and intends hosting Microsoft Tech·Ed Africa 2011 "the event", which shall be held from 17th October 2011 to 20th October 2011 and which the delegate registering for the event ("the delegate") wishes to attend.
      • These terms and conditions relating to the event comprise its official terms and conditions and, together with official event communications by Microsoft, shall govern and apply to all participation and activity arising out of and relating to the event. Please take a moment to review these terms and conditions which, by your participation, you agree constitutes an unconditional acceptance of these terms and conditions and will govern all aspects of your relationship with the event and event-related agents. These rules cannot be modified or superseded except by Microsoft, in its reasonable discretion, in a written revision to these terms and conditions.

      Registration

      • Once a Delegate clicks on the “Submit” button -
        1. a valid and binding agreement shall come into existence at the time when and place from where the acknowledgement of such registration is sent;
        2. the Delegate must pay the delegate fee relating to the current Conference Registration Fee during the registration process which excludes value-added tax (the "delegate fee");
        3. any cancellation thereafter will incur cancellation charges as specified below.
      • Delegates must register by no later than 17:00 on Monday, 10 October 2011.
      • Delegates must make payment of the delegate fee to Microsoft within 30 (thirty) days of date of tax invoice, and no later than Monday, 10 October 2011.
      • Registration is not considered confirmed until payment has been received in full. No admittance to the conference will be granted without payment being received in full.
        • Non-payment within the prescribed time will result in immediate cancellation. If payment of the Registration Fee is not received, then Microsoft shall be entitled to prevent the Delegate from accessing any information relating to the Event, cancel the Delegate’s registration and recover from the Delegate the cancellation charges specified in the relevant section below.
      • Super Early Bird and Early Bird Offers (i.e. the discounted rate)
        • The Super Early Bird and Early Bird special rate (i.e. the discounted rate) is only applicable to invoices that have been generated prior to the date and time on which the special ends and payment is received by the deadline. It is not sufficient to just complete the registration, in all cases the invoice must be generated in order for the special price to apply to that registration.
        • The invoice is generated immediately on submission of the registration on the website. So, any registration completed before the end of the special and payment is received by the deadline will be awarded the discounted rate.
        • The "Super Early Bird" is a discounted price on Conference Registration Fees, and is available up to and including Friday, 26 August 2011, and is subject to the following criteria being met:
          • register any time before midnight on Friday, 26 August 2011;
          • as soon as the registration has been submitted, the invoice will be automatically generated;
          • payment must be made and received in the stated bank account before 15 September 2011 in order to qualify for the Super Early Bird Special;
          • No substitutions of delegates booked can be made on Super Early Bird registrations.
        • The "Early Bird" is a discounted price on Conference Registration Fees, and is available up to and including Thursday, 15 September 2011, and is subject to the following criteria being met:
          • register any time before midnight on Thursday, 15 September 2011;
          • as soon as the registration has been submitted, the invoice will be automatically generated;
          • payment must be made and received in the stated bank account before 15 September 2011 in order to qualify for the Early Bird Special;
          • No substitutions of delegates booked can be made on Early Bird registrations.
        • If payment is not received by the specified payment cut off dates:
          • the registration will be automatically cancelled and will no longer qualify for the discounted Super Early Bird or Early Bird fee;
          • the delegate will need to register again for the event at the Conference Registration Fee as per the current date.
      • The Standard Conference Registration Fee is available from Friday, 16 September 2011 up to and including 17:00 on Monday, 10 October 2011, and is subject to the following criteria being met:
        • register any time before 17:00 on Monday, 10 October 2011;
        • as soon as the registration has been submitted, the invoice will be automatically generated;
      • From Friday, 16 September 2011 all invoices are due and payable by Monday, 10 October 2011. Non-payment within the prescribed time will result in immediate cancellation. If payment of the delegate fee is not received, then Microsoft shall be entitled to stop the delegate from accessing any information relating to the event, cancel the delegate's registration and recover the cancellation charges specified above from the delegate.
      • By accepting these Terms & Conditions, you authorise the Event team to contact you or your designated representatives regarding the status of your registration and / or relevant Event information.
      • The person who registers on behalf of a Delegate (or Delegates) warrants that they are duly authorised to make such registration and agrees that Microsoft may retain, process and export their personal information within Microsoft Corporation and/or any of its subsidiaries.
      • Microsoft reserves the right to change the venue, programme or other details of the event or the accommodation, if necessary. If the event is cancelled by Microsoft then Microsoft shall, as its sole and exclusive obligation, provide delegates with a refund of the delegate fee.
      • All and any travel arrangements, e.g. flights, car hire, etc, except for the transfers offered by Microsoft on the Website, www.teched.co.za, are for the account and responsibility of each individual delegate.

      Cancellation & Substitution

      • Cancellations and amendments to registrations and the substitution of a Delegate may be done online by signing into "My Tech·Ed" or in writing if the registration was made by fax. Such cancellations, amendments or substitutions shall only be effective once Microsoft has confirmed such cancellation, amendment or substitution. These terms and conditions shall be binding on any substitute.
      • Any cancellation after Microsoft has sent an acknowledgement of registration shall incur cancellation charges as follows:
        • cancellation received on or before 17h00 on Friday, 16th September 2011: 20% (twenty percent) of the delegate fee per delegate, plus value added tax;
        • after 17h00 on Friday, 16th September 2011: Full delegate fee per delegate, plus value-added tax.

      Intellectual Property

      • Materials provided by Microsoft remain the intellectual property of Microsoft Corporation and its partners, who assert their right to worldwide copyright unless specifically agreed otherwise in writing.
      • The recording by any means of any conference sessions at Tech·Ed Africa 2011 by Delegates and/or third parties is strictly prohibited.
      • You consent to Microsoft (or its designees who have been specifically employed by Microsoft to make on-site recordings) recording you by any means including, without limitation, electronic recording, film, videotape, audio tape and photography (the “Recordings”) without compensation of any kind to you. You agree that Microsoft shall be the copyright owner of the Recordings. You understand that Microsoft is not obligated to use the Recordings.
      • To the best of your knowledge, your acts and statements contained in the Recordings will not violate any right of any other person or company.
      • You release Microsoft from any claims and causes of action you may have now or in the future based upon defamation, invasion of right of privacy, publicity or personality, copyright or trademark infringement and unfair competition in connection with the Recordings and Microsoft’s use of the Recordings and you agree not to institute any legal action based on any of the grounds specific in this section.
      • All the rights granted to Microsoft by you hereunder are irrevocable and perpetual, and you waive all rights to any equitable relief in connection with herewith.

      Limitation of Liability

      • Participation in this event entails full acceptance of these terms and conditions and of Microsoft's decision as to any dispute concerning the interpretation of or the application of these terms and condition, and more generally, as to any difficulty not provided for herein concerning the existence, conduct or achievement of the event.
      • The delegate shall indemnify and hold Microsoft harmless from and against any and all claims, suits, actions, damages or liabilities that arise in connection with the delegate's participation in the event.
      • Whatever the legal basis of a claim and notwithstanding anything to the contrary in these terms and conditions, Microsoft's liability to the delegate under these terms and conditions and howsoever arising will be limited, to the maximum extent permitted by applicable law, to direct damages up to the delegate fee.
      • Participation in the event implies knowledge and acceptance of the nature and limits of the internet, in particular in regard to technical performance, consultation response times, the querying and transferral of data, the risk of disconnection, and more generally those risks inherent to any internet connection and transferral of data, including shortfalls in protecting against possible data abuse, and the risks of contamination from network viruses.
      • As a result, Microsoft shall not, in any event, be held liable for the following (this list is not restrictive):
        • the transferral and/or receipt of any data and/or information on the Internet;
        • any Internet network malfunction preventing the smooth running or functioning of the event;
        • the failure of any receipt equipment or communication lines;
        • the loss of postal entries or electronic mail entries and, more generally, any loss of data;
        • routing problems;
        • the functioning of any software;
        • the consequences of any viruses, software bug, error, or technical failure;
        • any damage caused to a Delegate's computer;
        • any technical, material or software failure of any nature, preventing or limiting participation in the event or damaging a delegate's system.
      • Microsoft shall not be held liable for any direct or indirect damage resulting from a disconnection, malfunction of any type, for any reason whatsoever, or for any direct or indirect damage resulting from, in any form whatsoever, connecting to their messaging system.
      • It is the responsibility of each delegate to take all of the appropriate measures required to protect his or her own data and/or software stored on his or her computer equipment/laptop/device against attack whilst at Tech·Ed Africa 2011. Each person who connects via the Tech·Ed Africa network to his or her personal device/s during the event does so under his or her sole responsibility.
      • Microsoft shall not be held liable for damages arising out of or in any way associated with the event.
      • Microsoft waives any liability for any errors and/or omissions by the delegates in following the application for participation procedure.

      Force Majeure

      • The liability of Microsoft shall not be invoked if, in the case of an act of God or event outside its control, the event needs to be modified, shortened, or cancelled.
      • In all cases, it reserves the right to extend the participation period, and to postpone any announced date.
      • Any changes to the Terms and Conditions shall take effect once they are made available online.
      • Participants will be informed by e-mail of any changes made to the Terms and Conditions three (3) working days prior to the date they take effect.
      • Microsoft reserves the right to initiate court proceedings against any individual who defrauds or attempts to defraud Microsoft.
      • It shall not however incur any liability of any nature with regard to the delegates as a result of any fraudulent acts that are committed.
      • Any fraudulent act will disqualify the delegate.
      • In the event of a failure on the part of a delegate, Microsoft reserves the option to exclude, in accordance with the law, the latter from the event, with this individual having no rights to any claims of any nature.

      Data Protection / Privacy

      • Delegates understand and agree that in order to organise this event, Microsoft must collect and use personal information about delegates.
      • Personal data which delegates provide when registering for this event will be used by Microsoft and its affiliates and representatives for the purposes of this event and for any extra services you have specifically opted in for. Microsoft is committed to protecting the privacy of individuals; to review the data collection and use practices applying to this event, delegates should visit http://www.teched.co.za/privacy-statement.aspx.

      Governing Law

      • These terms and conditions will be governed by and construed in accordance with the law of the Republic of South Africa and all disputes, actions and other matters relating thereto will be determined in accordance with such law.
      • The Delegate hereby consents and submits to the non-exclusive jurisdiction of the Magistrate's Court having jurisdiction in respect of all proceedings in connection with these terms and conditions, notwithstanding that the amount claimed or the value of the matter in dispute exceeds such jurisdiction. In any event Microsoft shall be entitled, at its option, to institute any proceedings in connection with these terms and conditions against the delegate in any other court of competent jurisdiction.
      • A certificate under the hand of any director or manager of Microsoft (whose appointment need not be proved), as given from time to time, in respect of the indebtedness of the delegate in terms of these terms and conditions or in respect of any other facts shall be prima facie evidence of the delegate's indebtedness to Microsoft and/or such other fact and shall be sufficient for all legal proceedings. If the delegate breaches these terms and conditions, the Delegate will be liable for all costs and disbursements, including without limitation, legal costs on the attorney and own client scale and collection commissions, incurred by Microsoft in collecting or endeavouring to collect all or any amounts payable by the Delegate to Microsoft in terms of these terms and conditions or otherwise.
      Click here to register now.

Registration optionsShow all | Back to top

Registration assistanceShow all | Back to top

  •   Microsoft Tech·Ed Africa 2011 Support Centre

    • If you have any queries regarding your registration or information appearing on this website, please contact the Microsoft Tech·Ed Africa 2011 (based in Johannesburg, South Africa) between 08:00 - 17:00 Central African Time (GMT+2) from Monday to Friday.

      Telephone: +27 861 832433 (TECHED)
      Fax: +27 86 539 6126
      E-mail: registration@tech-ed.co.za

  •  Cancellations & Substitutions
      • Cancellations and amendments to registrations and the substitution of a Delegate may be done online by signing into "My Tech·Ed" or in writing if the registration was made by fax. Such cancellations, amendments or substitutions shall only be effective once Microsoft has confirmed such cancellation, amendment or substitution. The conference Terms and Conditions shall be binding on any substitute.
      • Any cancellation after Microsoft has sent an acknowledgement of registration shall incur cancellation charges as follows:
        • cancellation received on or before 17h00 on Friday, 16th September 2011: 20% (twenty percent) of the delegate fee per delegate, plus value added tax;
        • after 17h00 on Friday, 16th September 2011: Full delegate fee per delegate, plus value-added tax.

Account details pertaining to your registrationShow all | Back to top

  •  Payment information

    • Applicable to registration managers (group owner or individual) only
      Upon completing your registration an e-mail will be sent to your registered e-mail address which will include an attached copy of your invoice (PDF). Payments are due as indicated on your invoice. Please ensure that payments are made on or before the indicated date to avoid cancellation.
      During the registration you will be asked what your preferred method of payment is. Your options are Credit Card, Bank Transfer (EFT) or Bank Deposit.

      Need to appoint someone to handle the accounts for your registration? During the registration process you will have the ability to appoint an Accounts Manager.
      The Accounts Manager will have the ability to monitor and handle the accounts for your registration. For more information, click here.

  •  Credit Card transactions

    • An online Credit Card Payment facility is available in My Tech·Ed. To process your credit card payment, sign in to My Tech·Ed using your registered credentials. Access the Credit card payment section through the Accounts tab.

      American Express, MasterCard and VISA credit cards will be accepted for online credit card payments.

      You will be required to enter your credit card details on the Microsoft Tech·Ed Africa 2011 website. The total to be processed will be based on the selected of invoices. (You will not have the ability to partially pay an invoice) You will be asked to confirm your transaction on the next page. Upon confirming, your details will be posted to the Nedbank Payment Gateway (iVeri solution) for processing.

      Security note: Your transaction is secured via a 128-bit SSL certificate powered by Thawte. A Thawte seal timestamp will be available on the page in order to verify the certificate.

      For approved/reversed transactions: you will receive two e-mails regarding your transaction:
      • E-mail from Microsoft Tech·Ed Africa 2011
      • E-mail directly from Nedbank Payment Gateway

  •  Other payments

    • Please ensure that the Support Centre receives your proof of payment in order for your registration to be confirmed. For your convenience, a facility has been made available to you in My Tech·Ed to allow you to upload your proof of payment which will be linked directly to your account and sent to the Support Centre to verify.

      • Deposit cheques directly at the bank. Please do not post cheques.
      • Bank details as per invoice.
      • Deposits made into the incorrect bank account will not be considered as payment.
      • Please use your registration reference number as your payment reference.
  •   Appoint an Accounts Manager to handle the accounts for your registration

    • Applicable to registration managers (group owner or individual) only
      During your registration you will be asked if you would like to appoint an Accounts Manager to handle the accounts for your registration. The Accounts Manager will have the ability to monitor and handle the accounts for your registration. This will include:

      • Carbon-copies of all automated account-related correspondence.
      • Process online credit card payments.
      • Upload proof of payment documents for the Support Centre to verify.
      • Access your online payment history.
      • Access and download all documents pertaining to the statement, including the statement.
  •  Print a copy of your invoice/receipt or statement

    • To view a printable version of your invoice/receipt or statement, please sign in to My Tech·Ed using your registered credentials. Access the Statement section through the Accounts tab.

Accessing your registrationShow all | Back to top

  •  What is My Tech·Ed?
      • Registration details: Access and amend your registration details.
      • Group managers: Manage group members - add, edit, substitute, request cancellation and monitor registration completion.
      • Accounts: For those responsible for payments the following is available:
        • A printable invoice and statement to view and/or download.
        • An online credit card payment facility.
        • An upload facility to allow you to upload your proof of payment which will be linked directly to your account and sent to the Support Centre for verification.
      • Tech·Ed 2011 Directory: Connect with other attendees before, during and after the conference. Get full access to the directory, including the ability to find and connect with like-minded members based on their industry, affiliations, geographic location and much more. You may opt-in or out at any time.
      • Session Builder: When available, you will have the ability to custom-build your own agenda by scheduling sessions you wish to attend.
      • Evaluations: During and after Tech·Ed 2011, sessions can be evaluated. Your feedback is invaluable!
      • Inbox: View all automated Tech·Ed 2011 correspondence which is sent to your registered e-mail address.
  •  How do I sign in to access my account?

    • Visit the sign in page, enter your registered username and password and click on the Sign in button to gain access to My Tech·Ed.

  •  What do I do if I have forgotten my username and / or password?

    • Visit the forgotten credentials page, enter your registered e-mail address and click on the Continue button. Once your e-mail address has been validated you will have three options available to you: E-mail me my Password (reset), E-mail me my Username or E-mail me my Username and Password (reset).

      For security purposes, your username and password will never be sent to you in the same e-mail. If you require your password, it will always be reset and a temporary password will be sent to you. You will be required to update your credentials on next sign in.

  •  I started a registration but never completed it. How do I complete my registration?

    • Access your account by signing in to My Tech·Ed. You will automatically be returned to the last outstanding page of your registration form.

Support Center Details   [Telephone]  +27 861 832433 (TECHED)    [Fax]  +27 86 539 6126    [E-mail]  registration@tech-ed.co.za